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Welcome to the Riders Hub

This page is your go-to resource for everything you need to enjoy a smooth, safe, and efficient experience with our e-bikes and e-scooters. Whether you're new to micromobility or a seasoned rider, you'll find helpful tips, usage guidelines, and best practices to enhance your ride. From safety protocols to navigation support, we're here to ensure every journey is a great one.

Let’s ride smarter, safer, and sustainably—together.

Discover step-by-step instructions designed to help you ride with confidence. Whether you're a first-time user or looking to refine your skills, our guide provides clear, easy-to-follow directions to ensure a safe and enjoyable experience.

All riders are required to review and accept this Rider Rental Agreement and Terms of Service through the NUGG Mobility App before beginning their first ride.
For your convenience, you can also visit our Rider Agreement page to access important safety guidelines, usage rules, and rider responsibilities.
We encourage all users to review this information carefully to ensure a safe and responsible riding experience.

Clicking this button will take you to our FAQ page, where you'll find valuable information and answers to your questions. Explore this resource to enhance your experience with us!

For support or inquiries, please visit our Contact Us page to submit your request. Our team is here to help and looks forward to providing you with prompt and reliable assistance.

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