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Privacy Policy

Effective Date: April 22, 2025

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Introduction

At NUGG Mobility, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you utilize our services, including our website, mobile application, and rental services.

1. Information NUGG Mobility Collects

Personal Information:
NUGG Mobility collects personal details that you provide to us, such as:

  • Name

  • Contact information (email address, phone number)

  • Payment information

  • Government-issued identification details

Usage Data:
NUGG Mobility gathers data automatically when you interact with our services, including:

  • IP address

  • Device type and operating system

  • Browser type and version

  • Pages visited and time spent on our services

  • Location data (with your consent)

Third-Party Integrations:
If you/rider choose to log in using third-party services (social media), we may collect information from your profile as permitted by those services.

2. How We Use Your Information

NUGG Mobility utilizes your information for various purposes, including:

  • Providing and maintaining our services

  • Processing transactions and managing rentals

  • Communicating with you about your account and services

  • Improving our services and user experience

  • Complying with legal obligations

3. Sharing Your Information

NUGG Mobility may share your information with:

  • Service Providers: Entities that assist us in operating our services, such as payment processors and data analytics providers.

  • Legal Authorities: When required by law or to protect our rights and safety.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

NUGG Mobility does not sell your personal information to third parties.

4. Data Security

NUGG Mobility implements reasonable security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

NUGG Mobility retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Privacy Rights

Depending on your location, you/rider may have rights regarding your personal information, including:

  • Accessing the data we hold about you

  • Requesting corrections or deletions

  • Objecting to or restricting processing

  • Withdrawing consent at any time

To exercise these rights, please contact us at [Insert Contact Information].

7. Children's Privacy

NUGG Mobility services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

8. International Data Transfers

If you/rider are accessing our services from outside the United States, please be aware that your information may be transferred to and processed in the U.S., where our servers are located. By using our services, you consent to this transfer.

9. Updates to This Privacy Policy

NUGG Mobility may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. NUGG Mobility encourages you to review this policy regularly to stay informed about how we are protecting your information.

10. Contact Us

If you/rider have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

NUGG Mobility 
Email: info@nugmobility.com
Phone: (301) 312-4800
Website: nuggmobility.com

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